Cancellation & Refund Policy

At Dream Build Construction Chemicals, we value customer satisfaction and aim to provide clarity regarding cancellations and refunds. Please read the following policy carefully.

1. Order Cancellation

• Orders can be canceled within 24 hours of placement without any charges.
• To cancel an order, please contact us at dreambuildschem@gmail.com or call us at +91 9169 800 800.
• Once the order has been dispatched, cancellations will not be accepted.

2. Refund Policy

Refunds are applicable under the following conditions:

• If the product is defective or damaged upon delivery.
• If the wrong product was delivered.
• If the order was canceled within the allowed cancellation period.

3. Refund Process

• To request a refund, please contact us at dreambuildschem@gmail.com with your order details and reason for the refund.
• Refunds will be processed within 7-10 business days after the request is approved.
• The refund amount will be credited to the original payment method.

4. Non-Refundable Items

• Products that have been used or tampered with.
• Items purchased on clearance or special sale.
• Custom orders that are specifically made for the customer.

5. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Dream Build Construction Chemicals
Ashram Road, Uruli Kanchan
Tal - Haveli, Pune - 412202
Email: dreambuildschem@gmail.com
Phone: +91 9169 800 800

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